Assisting ADHD Folks with Executive Functioning

Creating a Task and Thought Management App for the ADHD Community

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Overview

Executive functioning, the brain’s ability to prioritize and manage thoughts and actions, does not come naturally for everyone. Particularly in folks with ADHD, it can be challenging to plan, remember, and carry out tasks, as they do not have a typical concept of time.

The problem is, individuals who have issues with executive functioning may have difficulties completing tasks or may forget important things, causing professional and personal problems.

Folkus is a mobile platform targeting the ADHD community, combining time and task management in a user-friendly way to increase productivity and decrease stress.

My Role

  • Researched pain points and needs of ADHD individuals

  • Ideated and tested concepts that would appeal to the ADHD brain

  • Created relevant branding based on research studies in psychology

  • Developed UI Design to bring concepts to life

Assumptions

  • Individuals with ADHD will abandon an app that takes too long to figure out

  • Individuals with ADHD are easily distracted, leading to extreme procrastination

How might we stimulate productivity in ADHD users and reduce feelings of overwhelm?

The Research

Goals

  • Understand how ADHD impacts productivity

  • Uncover pain points and motivations of users with ADHD

  • Learn best practices for task management, designing for the ADHD brain

 

Competitive Analysis

Contenders in the time and task management space include Forest, Evernote, Remember the Milk, and Focus Keeper. Evernote and Remember the Milk provide ways to manage your to-do list, while apps like Forest and Focus Keeper use timers and “rewards” to get the task done. None of these explicitly mention being tools for ADHD, but were recommended by the ADHD community on Reddit.

User Quotes with Popular Mentions

EVERNOTE: Hands-down the number 1 most important app ever. Get it. Learn it. Love it. Seriously. I have no idea how I kept my life organized before I discovered Evernote.”

“YES I love Forest! It's one of my fav apps for managing ADHD symptoms. I've been using it all day for studying!”

 

Understanding the ADHD Brain - Secondary Research

We’re not talking about your average time management app here. This time management app has to speak to users with a specific medical condition that effects one’s very own concept of time itself! So let’s get our facts straight from the experts.

One key element that sets the ADHD brain apart from the neurotypical brain - dopamine.

ADHD is associated with abnormally low levels of dopamine, a neurotransmitter responsible for our mood and the reward system in our brains that drives motivation.

Here’s how dopamine deficiency affects productivity:

Sources: Additude Mag, Addept.org, Chadd.org

 

Understanding the ADHD Brain - 1:1 Interviews

Goals:

  • Understand how individuals with ADHD approach their daily tasks

  • Uncover time management pain points

(3 males and 3 females, ages 18-40 were interviewed via Zoom)

Findings

  • Tasks with no deadlines are the most challenging as it requires self-focus and no immediate reward (“Not Now” vs “Now”)

  • In addition to phone usage, participants expressed being distracted by people chatting with them and their own internal thoughts

  • Anxiety is prevalent in most participants, as a reason to either complete task or avoid task

  • Planning out goals and breaking them down into smaller tasks is a successful method for 4/6 participants

  • Biggest motivation to get tasks done: Positive reinforcement & high reward

  • Common time management resources used: sticky notes, Google Calendar, pen & paper checklist, reminders on phone

 

Persona

Daniel is a millennial who was diagnosed with ADHD later in life. He struggles keeping up with his day-to-day and typically gets overwhelmed with responsibilities, to the point where he shuts down. He knows this isn’t a sustainable way to live and wants to manage his thoughts and time better so he can have a shot at a promotion at work.

 

Storyboarding Daniel’s Day

Ideation

Features

Based on the research, the following features were narrowed down for Folkus’ mvp:

o   Checklist to record and keep track of daily tasks

  • Since most interview participants use sticky notes or an old fashioned pen and paper checklist, a simple checklist is the easiest transition to digital as users get comfortable with Folkus

  • Each time users cross something off their list, they receive a jolt of dopamine and motivation to continue, entering a steady work flow

  • Selecting task size when adding task helps users prioritize tasks for the day

o   Subtask drawer with timer option to work in blocked times

  • Breaking projects down into smaller tasks is a successful method for 4/6 interview participants and a proven method for productivity

  • More tasks to check off = more rewarding moments

  • Timer provides users with a time-frame and deadline, useful for tasks that otherwise require self-focus, creating sense of urgency (increase in adrenaline, increase in dopamine)

o   Space for thoughts

  • Interview participants reported their own internal thoughts as a major source of distraction and anxiety

  • Writing thoughts down as they come about allows ADHD users to clear their mind and focus better

  • Writing thoughts down removes personal attachment to the thought. They can get it out of their head and onto their device so they can move on and get back to work

  • Allows ADHD user to slow down and process their thoughts and emotions, avoiding feelings of overwhelm

Wireframes

Wireframes were created with multiple versions of a feature, and then presented to potential users with ADHD for feedback.

Sign Up/Log In

Version 1: Onboarding steps come before log-in/sign-up

Version 2: Onboarding steps come after log-in/sign-up

Participants preferred Version 1 so they’d be more motivated to read through the steps

To-Do List

Version 1: To-do list is on one page, can be expanded for sub-steps

Version 2: To-do list opens separate page for sub-steps and timer

Participants would like to see some combination of the two versions

UI Design - Designing for ADHD

I delved into more research to understand best practices for inclusive design for our ADHD users.

In her paper, “Designing for ADHD: in search of guidelines,” Lorna Knight advises the following tips:

  1. Provide a ‘calm’ environment, neat and uncluttered, with soothing colors.

  2. Provide a high-reinforcement environment – reward good behavior and completion of all tasks that are asked, using positive language

  3. Distinguish important information by putting it in bold or color. Signpost sections and group related information into panels

  4. Use large print and a clear sans-serif font such as Arial

  5. Avoid having dynamic or moving images on the site

  6. Minimize surprises

Selecting Colors

Colors were chosen for the psychological effects they have on productivity and mental stimulation, to help guide our ADHD friends who can be particularly sensitive to colors.

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Blue: Stimulates the mind while also providing calming effects

Yellow/Orange: Boosts energy, creativity, and memory function. Used more sparingly as not to overstimulate

Green: Relaxing, calming, will not cause eye fatigue

The Logo

First iterations of the logo played on the idea of a calming workplace that incorporates greenery with plants, but it didn’t feel fitting, unique, or bold enough.

The wordmark was created to keep it simple, broken into two lines to enhance the play on words, while making it more readable for users.

Onboarding

To-Do List

The To-Do list for the day is the default page once users are logged in

Adding New Task

Best practices when designing for ADHD is to break information down into separate pages, as opposed to having a lot of information on one page. The process for adding a task, therefore, is broken down into small steps so our users stay focused.

Drop the Thought

The Thoughts page is designed for users to get any distracting thought out of their head simply and quickly. Drop the thought, get back to work, and come back later to process and organize it.

Testing the Prototype

Findings

  • Participants felt engaged throughout task-adding process

  • 2/3 participants were confused by t-shirt task size

  • Participants liked Quick Add option on date step

  • 2/3 participants suggested adding Quick Add option to add task

Next Steps

  • Keep testing and iterating on existing product

  • Incorporate community aspect with social feed feature

    • Social feed to be unlocked once tasks are completed for the day. This not only keeps users from being distracted by it during the day, but also serves as a reward for completing their to-do list

    • Prompt of the Day helps spark conversation within the community

 

Takeaways

Research has your back when defending your decisions

Keeping it simple while staying engaging was my main goal for the design. When questions of simplicity came up, I referred to back to the research to prove this is what our ADHD users need.

Inclusive guidelines should always be considered

Even when not designing an ADHD-specific product, developing empathy for our users should mean deep consideration that 1.2 billion people consider themselves neurodiverse.

Fin.

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